GroupWise Clients

GroupWise offers a choice of Windows, WebAccess, and Cross-platform clients to suit you needs, as well as offering IMAP access for basic mail functionality with the client of your choice. Computing and Network Services recommends and supports the GroupWise Windows client for use on Drew standard computers and WebAccess for use at home and on the road.

Fully supported and recommended GroupWise Clients:

• GroupWise Windows Client (recommended for on-campus or off-campus with a broadband connection)
• GroupWise WebAccess (recommended for off-campus)
• GroupWise Messenger (University-wide secure instant messaging)

Alternatives:

• GroupWise Cross-Platform Client (for Mac and Linux users) -- No formal support
• Outlook Connector (for using GW features from MS Outlook) - No formal support
• IMAP Access (for non-standard clients -- email only) -- No formal support
• Novell Documentation -- Client features comparison -- off-site link

Full-featured GroupWise Windows Client

The GroupWise Windows client provides access to all GroupWise functionality and is the recommended choice on your Drew standard desktop or notebook PC. The GroupWise 7 Client is supported with Windows 2000 and XP only.

Installing the GroupWise Client on your Drew standard notebook or desktop PC from on-campus using the Application Explorer:

• In the Application Explorer, browse to DREW > Install Software > GroupWise and select either the 1-Click Desktop or Notebook bundle as appropriate. The bundle will install the GroupWise Client, as well as GroupWise Messenger, and the Mozilla Firefox web browser. If you just want to install or update the GroupWise client, select the Novell GroupWise 7 icon from that folder instead.
   
• If the bundle installer icon appears grayed out, you may need to update the version of ZENWorks on your computer. To do so from the Application Explorer, browse to DREW > Install Software > Networking and select the Zenworks 6.5 for Desktops Workstation Agent icon. You will need to reboot your computer after updating ZENWorks.
  

Installing the GroupWise Client on a non-standard PC or for use at home:

• GroupWise WebAccess provides a lightweight alternative for off-campus access to your GroupWise account that does not require the installation of any additional software. However, if you wish to install the full-featured GroupWise client on your home PC, you may do so. Please note that the full-featured GroupWise client requires a high-speed broadband internet connection and Windows 2000 or XP. If your computer does not meet these requirements, you will be unable to use the GroupWise client. Please see the information below about GroupWise WebAccess for an alternative.
   
• If you do wish to install the GroupWise Windows client on your non-standard PC, you download and install the GroupWise client over the web.
  

What about Windows 98 machines?

The GroupWise 7 Client does not support Windows 98.

Where can I get more information about using the GroupWise Client?

• See the ITS online documentation page.

GroupWise WebAccess

GroupWise WebAccess is the preferred solution for off-campus use and access to GroupWise from non-Drew computers.

Many of the features you expect from a full-featured Windows client such as drag-and-drop and spell checking are available in the WebAccess client. WebAccess is fully supported in all major browsers, including Internet Explorer and Mozilla Firefox.

You may access GroupWise WebAccess by going to webmail.drew.edu.

Please see the ITS online documentation page for information on how to use WebAccess. See Novell's documentation for a comparison of Windows Client and WebAccess features.

GroupWise Cross-Platform Client

For Macintosh and Linux users, Novell provides a cross-platform Java-based GroupWise client that offers near feature-parity with the Windows client. Please note that if you intend to use the cross-platform client from home, a high-speed broadband internet connection will be required. If you do not have a broadband internet connection, please use WebAccess (see above). Although no formal support is provided for either alternative, we recommend the GroupWise Cross-Platform Client over IMAP for accessing GroupWise from Mac or Linux based machines. For a comparison of Windows Client, WebAccess, and Cross-Platform client features, please look at Novell's documentation.

Download the appropriate version of the cross-platform client from the links below. Please note that Computing and Network Services does not provide formal support for this client:

• GroupWise Client for Linux
• GroupWise Client for Mac - Intel
• GroupWise Client for Mac - PowerPC

When starting the GroupWise Cross-Platform client you will be prompted for the address and port of your GroupWise post office. Regardless of what Post Office your account resides on, you may enter the following address and port and the client will be automatically directed to the correct post office:

• Post Office Address: gwpo.drew.edu
• Post Office Port: 1677

Outlook Connector for GroupWise

Novell provides an Outlook Connector for GroupWise that allows you to use MS Outlook as a client for GroupWise. Unlike IMAP access, the Connector provides full access to most GroupWise functionality, including your GroupWise Address Book and Calendar. For information on the feature sets available with the Outlook Connector vs. the standard Windows client, please see this page on the Novell web site.

Please note: Drew University does not support Microsoft Outlook and Outlook is not supplied as part of our standard installation of Microsoft Office. This information is provided as a convenience for those customers who insist upon using Outlook only. Although no formal support is provided for either the Connector or IMAP access, we recommended using the Connector rather than IMAP if you must use Outlook as a client with GroupWise.

The Outlook Connector for GroupWise may be downloaded here. The Connector will function on computers either with or without an existing GroupWise 7 Client installed. The Connector installation includes a subset of the GroupWise Client components necessary to connect to the GroupWise system but does not include the actual Windows client application. If a GroupWise Client is already installed, the Connector setup program will not install any new components, but will merely configure your Outlook profile to access the GroupWise system.

When starting the Outlook client you will be prompted for the address and port of your GroupWise post office. Regardless of what Post Office your account resides on, you may enter the following address and port and the client will be automatically directed to the correct post office:

• Post Office Address: gwpo.drew.edu
• Post Office Port: 1677

Note: If you intend to use automated rules to automatically file, forward, or respond to incoming mail (such as for vacation auto-reply), we recommend configuring these rules in the GroupWise Client, rather than Outlook. Outlook rules are processed by the Outlook client and thus only function so long as Outlook is running. GroupiWise rules, by contrast, are processed on the server and will function regardless of what method you use to access your mail.

IMAP Access

You may use IMAP mail clients, such as Mozilla Thunderbird or Outlook Express to access your GroupWise account. You will not be able to access the GroupWise calendar or advanced GroupWise features via IMAP.. Please note that IMAP access to GroupWise is provided on a "best-effort" basis only. The use of a standard GroupWise Client or WebAccess will be the only supported method for accessing GroupWise. We discourage the use of IMAP as your primary means of accessing GroupWise.

Please use the following settings to access GroupWise via a standard IMAP mail client: (Note: Do not use these settings if you are using a Novell GroupWise Client. Instead, see this page for the correct Post Office address and port.)

• Email Address: Your Drew uLogin ID@drew.edu
• Incoming Mail Server
  • Address: gwimap.drew.edu
  • Server Type: IMAP
  • Port: 993
  • Use secure connection (SSL): Enabled
  • Username: Your Drew uLogin ID
  • Password: Your Drew uLogin Password
• Outgoing Mail Server
  • Address: gwsmtp.drew.edu
  • Port: 2525
  • Requires authentication: Yes, use the same username/password as incoming server.
  • Use secure connections (TLS): Enabled

Note: If you intend to use automated rules to automatically file, forward, or respond to incoming mail (such as for vacation auto-reply), we recommend configuring these rules in the GroupWise Client, rather than your IMAP mail client. Mail client rules are processed by the client and thus only function so long as your mail client is running. GroupiWise rules, by contrast, are processed on the server and will function regardless of what method you use to access your mail.

GroupWise Messenger

GroupWise Messenger provides secure instant messaging services within the Drew community. You may begin using GroupWise Messenger before you have switched your email service over to GroupWise. Look here to learn more about Messenger.

Installing the GroupWise Messenger Client on a Drew PC:

• From the Application Explorer go to DREW > Install Software > GroupWise and select Novell Messenger 2.

Installing the GroupWise Messenger Client on a non-Drew PC or for use off-campus:

• Browse to https://messenger.drew.edu:8300 and follow the on-screen instructions to download and install the client.
   
• If you are prompted for a server name and port when starting Messenger, enter messenger.drew.edu for the server name and 8300 for the port.