Technology Reorganization

As of May 15, 2003, we are reorganizing the departments that constitute University Technology. The aim of the reorganization is to provide better and more efficient service to the Drew community by allowing each area to concentrate directly on its core competency. The reorganization is designed to address the goals articulated by the University's technology committees: improved customer service, enhanced support for use of technology in the academic and administrative work of the University, and higher reliability of computing and network systems.

In place of the previous two departments, Administrative Computing and Academic Technology there will now be three: Administrative Computing, Computing and Network Services and Instructional Technology. The directors of the three departments will report to me. For the most part, you should continue to call the same people for service, but the administration and management of some of these services will change. During the summer, we will redesign some of the web pages for these departments to provide more information about the organization of services.

Computing and Network Services will support the campus network, enterprise servers and desktop and notebook computers, and will include computer distribution and repair and the Aide Station. Mike Richichi will serve as director. The department will be staffed by the systems administrators and programmers in Academic Technology and the people in PC support, repair and computer distribution, including the Aide Station. Scott Wood will move from Administrative Computing to Computing and Network Services and will retain his responsibilities for managing the email server and other systems. With that exception, Administrative Computing will remain as is and Telecom will continue to report through Administrative Computing. As part of its support for the Drew community, Computing and Network Services will also support Administrative Computing and Instructional Technology in their use of the network and major systems.

Instructional Technology will include the Faculty Lab, the Staff Lab, Training and Media Resources and will be staffed by all the people currently in those areas. This new department will concentrate on the important tasks of training faculty, staff and students in their use of technology, supporting pedagogical uses of technology and the associated equipment and software, and assisting faculty and staff members in increasing their ability to use technology productively in their work. We hope to organize a search for a director for this department later this summer and to fill that position early in 2004. In the interim, I will continue to work with the managers and staff in the department to provide these services to the Drew community.

Alan Candiotti
Assistant Vice President of University Technology